JR Plumbing & Heating (referred to as "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information collected through our website. By using our website, you consent to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information from you, such as your name, email address, and phone number, when you submit a form on our website or contact us via email. We may also collect non-personal information, such as your browser type, IP address, and device type, through the use of cookies and other tracking technologies.
2. Use of Information
We may use your personal information to:
- Respond to your inquiries and provide customer support;
- Process and fulfil your requests for our products and services;
- Communicate with you about our products and services, including marketing communications;
- Improve our website and the user experience; and
- Comply with legal and regulatory requirements.
We may share your personal information with third-party service providers, such as payment processors and shipping providers, as necessary to fulfil your requests. We may also share your personal information with our affiliates and subsidiaries for the purposes described in this Privacy Policy.
3. Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to collect non-personal information about your use of our website. This information may include your browser type, IP address, and device type. We use this information to improve our website and the user experience.
4. Google Analytics
We use Google Analytics to collect information about the use of our website. Google Analytics uses cookies and other tracking technologies to collect non-personal information about your use of our website. This information is used to compile reports and to help us improve our website and the user experience. Google Analytics may also collect personal information if you provide it to us through our website.
5. GDPR Information
If you are located in the European Economic Area (EEA), we will only process your personal information if we have a lawful basis for doing so, such as your consent or our legitimate interests. We will only retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy.
You have the right to access, correct, and delete your personal information. You also have the right to object to the processing of your personal information and to lodge a complaint with a supervisory authority.
6. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these websites before providing any personal information.
7. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or comments about this Privacy Policy, please contact us at jordan@jr-plumbingheating.com
